MySupport & Contact
MyTring is your smart digital business card — share your details in a tap and stay connected with the people you meet.
Email support@mytring.com — we aim to reply within 2 business days.
Delete your account & data
The quickest way is inside the app — you're always in control of your own data:
- Open MyTring and go to the Account tab.
- Tap Settings.
- Scroll down and tap Delete Account.
- Confirm. This permanently removes your profile, contacts, messages, photos and location history from our live systems, and signs you out for good.
Prefer not to use the app? Email support@mytring.com from the email address or phone number linked to your account, and we'll action the deletion within 30 days.
For full detail on what is deleted and what is kept for legal reasons, see our Privacy Policy.
How do I share my card?
Open MyTring, go to My QR, and let others scan your code with their camera — or tap Share my card to send your link anywhere.
How do I add contacts?
Scan someone's QR code with the in-app scanner, or import from your phone contacts to find people already on MyTring.
Why does MyTring ask for location?
So it can remember where you met each contact and, if you opt in, alert you when you're near a saved contact. Your location is only used for these features and is never shared with other users. Everything else in MyTring works without it.
Where is my data stored?
Securely with our infrastructure provider (Supabase) in the EU region, encrypted in transit. See our Privacy Policy for full details.